This Refund & Cancellation Policy applies to all purchases made on www.vamoosya.net from VamoosYA (“VamoosYA”, “we”, “us”). It explains your rights when you cancel, request a refund, or miss a session, and the conditions attached to trials, promotions and discounts. Last updated: 15 August 2026
If you are a consumer in the EU/EEA, you have the right to withdraw from a purchase within 14 days without giving a reason. Because our courses are digital content supplied online, this right ends once you have started accessing or streaming the course content, provided you gave your prior express consent and acknowledged that you thereby lose the right of withdrawal. Until you first access the content, you may request a full refund.
Free consultations, trial periods and the “first free lesson” carry no charge and require no cancellation. If a trial converts to a paid plan, the paid plan is governed by the relevant section above. Any card details taken to start a trial are only charged when the trial ends, and we notify you beforehand.
Our core courses are self-paced, so a missed day never expires your access. Where a live or one-to-one session is booked, please reschedule at least 24 hours in advance. Sessions cancelled with less than 24 hours’ notice, or where the student does not attend (“no-show”), are counted as delivered and are not refundable or rescheduled, save in cases of documented emergency.
Email info@vamoosya.net from the address on your account, stating your order and the reason. Approved refunds are issued to your original payment method within 14 days. Depending on your bank or provider, it may take a few additional business days to appear.
Our services are online educational content and are not subject to physical export controls. However, we may be unable to provide services to individuals or territories subject to applicable international sanctions. Nothing in this policy limits your mandatory statutory consumer rights.
VamoosYA — info@vamoosya.net. See also our Terms & Conditions.
